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Terms

Clear expectations support better care.

These summary terms are not a substitute for the agency’s final service agreement, privacy notice or engagement-specific policies.

Care inquiries

Submitting an inquiry does not guarantee caregiver availability, placement or a specific service timeline.

Screening

Screening supports informed decisions but cannot eliminate all risk. Families should review the information provided during coordination.

Membership and pricing

All current prices, benefits, renewal and cancellation terms must be confirmed in writing before purchase or enrollment.

Website content

Service descriptions may be updated as operational details are confirmed.